MURIEL LANCIEN needs, in the case where the user wishes to receive the e-book and other information by electronic way or to contact MURIEL LANCIEN, to collect personal data related to the user from the site such as the name, the first name and the e-mail address.
This data is collected for professional purposes by MURIEL LANCIEN and will not be transmitted to third parties without prior consent.
1-1. PERSONS RESPONSIBLE FOR COLLECTING PERSONAL DATA
Muriellancien.com is represented by Muriel Lancien, its legal representative. As the party responsible for processing the data it collects, muriellancien.com undertakes to comply with the legal provisions in force.
In particular, it is the responsibility of muriellancien.com to establish the purposes of its data processing, to provide its prospects and clients, from the time their consent is collected, with complete information on the processing of their personal data and to maintain a register of processing in accordance with reality.
Whenever muriellancien.com processes Personal Data, muriellancien.com takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which muriellancien.com processes it.
1-2. PURPOSE OF DATA COLLECTED
muriellancien.com may process all or part of the data:
To enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and usage data, invoicing, order history, etc.
To prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed), etc.
To improve browsing on the Site: connection and usage data, etc.
To conduct optional satisfaction surveys on muriellancien.com: email address
To conduct communication campaigns (sms, email): phone number, email address
muriellancien.com does not sell your personal data which is only used for statistical and analysis purposes.
1-3. RIGHT OF ACCESS, RECTIFICATION AND OPPOSITION
In accordance with current European regulations, Users of muriellancien.com have the following rights:
Right of access (article 15 RGPD) and rectification (article 16 RGPD), updating, completeness of Users‘ data right to block or delete Users’ personal data (article 17 RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited.
Right to withdraw consent at any time (article 13-2c RGPD)
Right to limit the processing of Users’ data (article 18 RGPD)
Right to object to the processing of Users’ data (article 21 RGPD)
Right to the portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (article 20 RGPD)
The right to define the fate of Users’ data after their death and to choose to whom muriellancien.com should communicate (or not) their data to a third party that they have previously designated.
As soon as muriellancien.com becomes aware of the death of a User and in the absence of any instructions from the User, muriellancien.com undertakes to destroy the User’s data, unless it is necessary to keep such data for evidential purposes or to comply with a legal obligation.
If the User wishes to know how muriellancien.com uses his or her Personal Data, ask for them to be rectified or oppose their processing, the User may contact muriellancien.com in writing at the following address:
MURIEL LANCIEN 192 bis Boulevard Emile Delmas 17000 La Rochelle
In this case, the User must indicate the Personal Data that he/she would like muriellancien.com to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on muriellancien.com by law, in particular with regard to the conservation or archiving of documents. Finally, Users of muriellancien.com may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
1-4. NON-DISCLOSURE OF PERSONAL DATA
muriellancien.com will not process, host or transfer Information collected on its clients to a country located outside the European Union or recognized as ‘non-adequate’ by the European Commission without first informing the client. However, muriellancien.com remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).
muriellancien.com undertakes to take all necessary precautions to preserve the security of information and in particular that it is not communicated to unauthorised persons. However, if an incident affecting the integrity or confidentiality of client information is brought to the attention of muriellancien.com, the latter must inform the client as soon as possible and communicate the corrective measures taken.
Furthermore, muriellancien.com does not collect any ‘sensitive data’.
The user’s Personal Data may be processed by muriellancien.com subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to the data of muriellancien.com users are mainly our customer service agents.
1-5. TYPES OF DATA COLLECTED
With regard to users of the muriellancien.com site, we collect the following data which is essential for the operation of the service, and which will be kept for a maximum period of 13 months after the end of the contractual relationship:
Surname, first name, email address, telephone number enabling us to respond to your request. Your personal data will be used to contact you in connection with your request indicated on our contact form. Your personal data will not be used for any other purpose.
The ‘Necessary’ cookie is required to save your preferences in the cookie settings for your next visit. This cookie is kept for a period of 12 months.
muriellancien.com also collects information to improve the user experience and to offer contextualised advice:
This site uses Google Analytics to collect anonymous information such as the number of visitors to the site and the most popular pages. Keeping this cookie enabled helps us to improve our website.
This data is kept for a maximum period of 13 months after the end of the contractual relationship.
2 – COPYRIGHT, INTELLECTUAL PROPERTY AND COUNTERFEITING
muriellancien.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds.
Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of: muriellancien.com.
Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.
All elements of the www.muriellancien.com website are protected by copyright. As such, any reproduction, representation, use, adaptation, modification, incorporation, translation, commercialisation, in part or in full, of the elements contained in this site, without the prior written authorisation of the publisher, is prohibited.
Protection of personal data:
In accordance with article 27 of the French Data Protection Act no. 78-17 of 6 January 1978, you can access personal information about you, and have it corrected or deleted, by sending us an email. For more information: www.cnil.fr
3 – LIMITATIONS OF LIABILITY
muriellancien.com acts as editor of the site. muriellancien.com is responsible for the quality and accuracy of the content it publishes.
muriellancien.com cannot be held responsible for direct and indirect damage caused to the user’s equipment, when accessing the muriellancien.com website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
muriellancien.com cannot be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the muriellancien.com website.
Interactive areas (possibility of asking questions in the contact area) are available to users. muriellancien.com reserves the right to delete, without prior notice, any content posted in this area that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, muriellancien.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).
4 – INCIDENT NOTIFICATION
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure.
Consequently, we cannot guarantee absolute security.
If we become aware of a breach of security, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information of the user of the muriellancien.com site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties.
Only the assumption of the repurchase of muriellancien.com and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the muriellancien.com site.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, muriellancien.com uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.
When processing Personal Data, muriellancien.com includes all reasonable measures to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
5 – COOKIE MANAGEMENT
Hypertext links, cookies and internet tags
The muriellancien.com site contains a number of hypertext links to other sites, set up with the authorisation of muriellancien.com. However, muriellancien.com does not have the possibility of checking the content of sites visited in this way, and consequently cannot accept any responsibility in this respect.
Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and described below, bearing in mind that this may reduce or prevent access to all or part of the services offered by the site.
5-1. « COOKIES »
A ‘cookie’ is a small information file sent to the user’s browser and stored on the user’s terminal (e.g. computer, smartphone), (hereinafter ‘Cookies’). This file includes information such as the user’s domain name, the user’s Internet service provider, the user’s operating system and the date and time of access. Cookies are in no way likely to damage the user’s terminal.
muriellancien.com is likely to process information about the user’s visit to the site, such as the pages consulted and searches carried out. This information enables muriellancien.com to improve the content of the site and the user’s browsing experience.
As cookies facilitate browsing and/or the provision of services offered by the site, users may configure their browser to allow them to decide whether or not to accept them so that cookies are stored in the terminal or, on the contrary, are rejected, either systematically or depending on the sender. Users may also configure their browser software so that they are offered the option of accepting or refusing cookies from time to time, before a cookie is likely to be stored in their terminal.
muriellancien.com informs users that, in this case, the functions of their browser software may not all be available.
If the user refuses the storage of cookies in his terminal or browser, or if the user deletes those stored there, the user is informed that his navigation and experience on the site may be limited. This could also be the case when muriellancien.com or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, muriellancien.com declines all responsibility for the consequences linked to the degraded operation of the Site and any services offered by muriellancien.com, resulting from (i) the refusal of cookies by the user (ii) the impossibility for muriellancien.com to record or consult the cookies necessary for their operation due to the user’s choice. For the management of cookies and user choices, the configuration of each browser is different.
This is described in the browser’s help menu, which will indicate how users can modify their cookie preferences.
In addition, muriellancien.com may use the services of external service providers to help it collect and process the information described in this section.
These types of cookies are deposited on your terminals only if you consent to them, by continuing your browsing on the muriellancien.com Website or mobile application. At any time, the user may nevertheless revoke their consent to muriellancien.com depositing this type of cookie.
Article 9.2. INTERNET TAGS
muriellancien.com may from time to time employ Internet tags (also known as action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics partner that may be located (and therefore store corresponding information, including the User’s IP address) in a foreign country.
These tags are placed both in the online advertisements enabling Internet users to access the site, and on the various pages of the site.
This technology enables muriellancien.com to evaluate visitors’ responses to the site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this site by the User.
The external service provider may collect information about visitors to the site and other Internet sites using these tags, compile reports on site activity for muriellancien.com, and provide other services relating to the use of the site and the Internet.
APPLICABLE LAW
Any dispute relating to the use of the muriellancien.com website is subject to French law.
Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of La Rochelle.